Author Archives: Mark Le Huray

What bugs you the most about IT support and the IT helpdesk experience?

Posted on September 19, 2012 by Mark Le Huray

Being an IT support provider we very much understand the importance of customer service and customer relationships. We try wherever possible to be non technical and simply focus on fixing the problems that our customer report but as we are … Continue reading →

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Small Business owners warned about cyber security

Posted on June 26, 2012 by Mark Le Huray

MI5 have again highlighted the risk that Small Businesses take with their IT security and the fact that they are seen as easy targets by cyber criminals. http://www.bbc.co.uk/news/uk-18586681 It is important that you have the following: Have installed a virus … Continue reading →

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Critical MS patch released

Posted on March 14, 2012 by Mark Le Huray

Microsoft have released a critical security patch this month and all systems (especially servers) that are configured to allow remote access should have the security patch applied as soon as possible. We will be contacting all of our managed customers … Continue reading →

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Two new engineers

Posted on February 19, 2012 by Mark Le Huray

Simblox have hired a further two engineers as part of our continuing growth plan. Tommy is a Junior systems engineer who has been with us for a few months now and David is a Systems engineer who joined us at the … Continue reading →

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Christmas Opening times

Posted on December 22, 2011 by Mark Le Huray

We would like to take this opportunity to wish you all a happy Christmas and New Year! Our office will be closed during the following times: Friday 23rd December from 12:00 to Wednesday 28th December at 08:30 Friday 30th December … Continue reading →

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Cloud or not? Part 2

Posted on November 25, 2011 by Mark Le Huray

Just an update to let you know that I haven’t forgotten about this but am waiting for us to be transferred from the old Microsoft cloud service to the new Office 365 one so that we can properly test and … Continue reading →

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Another new van

Posted on November 25, 2011 by Mark Le Huray

Hot on the heals of the Fiesta van we also have a truck to let us transport servers and other larger items. It also allows lets us show off our logo and branding – thanks to Rood Signs (www.roodsigns.com) in … Continue reading →

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New van

Posted on October 31, 2011 by Mark Le Huray

Simblox finally have a new van. Its a small Fiesta van which is ideal for our engineers to transport equipment and get to customer sites. This will greatly improve our visibility and presence in Aberdeen and Aberdeenshire.

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Cloud or not? Part 1

Posted on September 27, 2011 by Mark Le Huray

Many of our existing customers and potentially new customers ask us the same question? What is the cloud and should we make use of it? These post’s explain what the cloud is and some pointers to help you decide if … Continue reading →

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Microsoft Office 365 now released

Posted on June 28, 2011 by Mark Le Huray

The Microsoft Office 365 beta has now finished and the service is live to trial and use. This is the latest version of Microsoft Online services and all personnel currently using the existing BPOS service will be migrated to the … Continue reading →

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